FAQ:TPARTS Retractable Magnetic Car Cellphone Mount Series for Tesla Model 3 / Model Y / Model X / Model S


Q: Phone mount won't stick to the back of center screen?

Clean the back of center screen before installation. Please make sure to tear off the 3M adhesive completely.


Q: Magnet isn't powerful enough?

If you use a phone case, make sure your phone case support Magsafe.
Android users need to stick the metal ring or use a phone case that supports Magesafe or has built-in metal ring.

Q: What’re the compatible phones?

This magnetic foldable phone mount can directly be used with iPhone 15/14/13/12 series, which all feature Magsafe. But if you use other brands like Samsung (Galaxy S23, S22 or S21 series) and Google(Pixel 8,Pixel 7or Pixel 6 series), you need to use the phone with magnetic phone case or built-in mental ring. 


Q: Will magnetic phone mount affect phones?

This magnetic car mount for Tesla use small magnets placed in a designated position to best attach to your phone, avoiding any harm to your phone.


Q: Can car mount wirelessly charge your phone?

Q: Will this magnetic car phone mount affect GPS?

GPS is a satellite-based system that isn't affected by a magnetic phone mount. But the GPS signals can be blocked when you drive along massive mountains or skyscrapers using our magnetic phone mount.


Q: Will wireless charging car mounts get warm?

Wireless charging car mount won't get warm usually. The heat gainning depends on the current temperature.


Q: Will wireless charging car mounts hurt your phone battery?

The wireless charging car mount doesn't damage your phone battery itself but the interior temperature that's the key factor to the result. So, stay your phone wireless charging in cool place.